sedunia Platform Privacy Notice

This page describes what we collect when you use sedunia and how we keep that data protected. When you open an account, deposit funds, place bets on Liga 1 or live dealers, or withdraw your balance, we collect information necessary to verify your identity, process your transactions, and comply with local law. We treat your data as confidential and apply standard security practices to prevent unauthorised access.

Our privacy approach is straightforward: we collect only what we need, we don't sell your data to third parties for marketing, and we give you control over your account settings. This notice explains what we collect, how we use it, who may access it, and what rights you have. If you have questions after reading this page, contact our support team.

What data we collect on sedunia

We collect data in three categories: account information, transaction data, and behavioural data.

Account information

When you register on sedunia, we collect your email address, a password you create, and your chosen username. During account verification (required before your first withdrawal), we ask for your full name, date of birth, national ID number (KTP), and proof of address such as a utility bill or bank statement. We also collect your phone number if you enable two-factor authentication. This information is used to verify your identity, prevent fraud, and comply with anti-money-laundering regulations.

Transaction data

We record every deposit, withdrawal, and bet you place on sedunia. This includes the amount, payment method (DANA, e-wallet, mobile bankinglocal payment, online payment, e-wallet, or bank transfer), timestamp, and outcome. We also log your account balance at each transaction point. This data helps us process your withdrawals, calculate your weekly cashback, track your tier progression, and detect suspicious activity.

Behavioural data

We track which games you play (Liga 1 football, live blackjack, Aviator slots, Mobile Legends esports, etc.), how long you play, and when you log in and out. We also collect your IP address, device type (mobile or desktop), browser type, and approximate location (city level, not street address). This data helps us improve sedunia's performance, personalise your experience, and identify technical issues.

How we use and protect your data on sedunia

We use your data for five main purposes: account management, transaction processing, compliance, fraud prevention, and service improvement. We do not sell your data to advertisers or third-party marketers. We do not share your personal information with other gaming platforms or betting operators.

Third-party processors

Our payment processors (the companies that handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) receive your transaction data to complete deposits and withdrawals. These processors are bound by confidentiality agreements and use your data only to process payments. Our hosting provider (which stores sedunia's servers) may be located outside Indonesia; your data is encrypted in transit and at rest. We also use a third-party identity verification service to confirm your KTP and address during account verification.

Data retention and deletion

We retain your account information for as long as your account is active. If you close your account, we keep your transaction history for seven years to comply with anti-money-laundering law. After seven years, we delete your personal information unless we're required by law to retain it longer. You can request a copy of your data anytime by contacting our support team.

Your rights on sedunia

You have the right to access your data, correct inaccurate information, and request deletion of your account. You can change your password, email address, and phone number anytime from your account settings. You can also disable two-factor authentication or reset your security questions. If you believe your account has been compromised, contact our support team immediately and we'll help you secure it.

Security practices on sedunia

We encrypt your password using industry-standard hashing, so we never store your actual password. We encrypt all data in transit using HTTPS (secure connection). Our servers use firewalls and intrusion detection to prevent unauthorised access. We conduct regular security audits and penetration testing. However, no system is non-specific info secure—if you suspect a breach, report it to our support team immediately.

Jurisdiction and legal compliance

Our servers may be located outside Indonesia, but we comply with Indonesian data protection principles. We do not offer sedunia services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use of sedunia complies with their own jurisdiction's law. If you're in Jakarta, Surabaya, Bandung, Medan, or Semarang and have questions about local data law, we recommend consulting a local legal advisor.

Changes to this privacy notice

We may update this privacy notice if our practices change or if new law requires it. We'll notify you by email if we make material changes. Your continued use of sedunia after an update means you accept the new terms. If you disagree with any change, you can close your account anytime.

Contact sedunia

If you have questions about this privacy notice, want to access your data, or suspect a data breach, contact our support team via email or in-app chat. Include your account email and a clear description of your concern. We'll respond during standard business hours.

We at sedunia take your privacy seriously. Your data is encrypted, your transactions are logged securely, and your personal information is never sold to third parties. Account verification protects both you and our platform, and our security practices follow industry standards. If you have any concerns about how we handle your data, reach out to our support team—we're here to help.